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Status

All systems operational.

The operational summary below was published on July 30, 2026. Live checks run every 30 seconds against each component; subscribe below to be told when one of them fails.
All five components operational
checked every 30s

  • API

    REST API and webhooks

    operational

  • Sync workers

    Detection and drafting queue

    operational

  • GitHub app

    Repository events and pull requests

    operational

  • Dashboard

    Web application

    operational

  • Model routing

    Provider dispatch and fallback

    operational

Uptime

Component24 hours7 days30 days90 days
API100.00%100.00%99.98%99.97%
Sync workers100.00%99.99%99.94%99.91%
GitHub app100.00%100.00%99.99%99.96%
Dashboard100.00%100.00%100.00%99.99%
Model routing100.00%99.98%99.93%99.89%

Business plans carry a 99.9% monthly commitment on the API and sync workers, with service credits defined in the terms.

Past incidents

  1. 1h 12m

    Elevated sync latency

    A provider slowdown pushed the drafting step past its timeout. Routing now trips the fallback chain after 12 seconds rather than waiting out the full budget.

  2. 34m

    GitHub app events delayed

    Webhook deliveries backed up behind a slow consumer during a large monorepo import. Import work now runs on its own queue.

Every incident lasting more than fifteen minutes gets a written postmortem sent to affected accounts within five working days. To be notified of incidents as they open, email support@docsmithhq.com.